- You are entitled to be treated with courtesy and consideration at all times by your lawyer and the other lawyers and personnel in your lawyer’s office.
- You are entitled to an attorney capable of handling your legal matter competently and diligently, in accordance with the highest standards of the profession. If you are not satisfied with how your matter is being handled, you have the right to withdraw from the attorney-client relationship at any time (court approval may be required in some matters and your attorney may have a claim against you for the value of services rendered to you up to the point of discharge).
- You are entitled to your lawyer’s independent professional judgment and undivided loyalty uncompromised by conflicts of interest.
- You are entitled to be charged a reasonable fee and to have your lawyer explain at the outset how the fee will be computed and the manner and frequency of billing. You are entitled to request and receive a written itemized bill from your attorney at reasonable intervals. You may refuse to enter into any fee arrangement that you find unsatisfactory.
- You are entitled to have your questions and concerns addressed in a prompt manner and to have your telephone calls returned promptly.
- You are entitled to be kept informed as to the status of your matter and to request and receive copies of papers. You are entitled to sufficient information to allow you to participate meaningfully in the development of your matter.
- You are entitled to have your legitimate objectives respected by your attorney, including whether or not to settle your matter (court approval of a settlement is required in some matters).
- You have the right to privacy in your dealings with your lawyer and to have your secrets and confidences preserved to the extent permitted by law.
- You are entitled to have your attorney conduct himself or herself ethically in accordance with the Code of Professional Responsibility.
- You may not be refused representation on the basis of race, creed, color, religion, sex, sexual orientation, age, national origin, or disability.
Posted in accordance with 22 NYCRR 1210.
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Strategic Client Collaboration
In our view, delivering effective legal counsel begins with aligning legal and business strategies. We take a systematic approach with each of our clients to understand your business and industry, develop strong relationships with leadership, and work with decision-makers to devise a legal strategy that protects company assets and effectively manages risk.
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Subject Matter Expert CollaborationIvory helps its clients identify when they truly need a subject matter expert. In those instances, we can assist our clients with answering the questions that don’t require a specialist, leverage our expansive referral network to locate the right expert, and clearly frame the open legal questions to improve efficiency.
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Transparency and Open Communication
When you partner with Ivory, we don’t keep you in the dark about how resources are expended until you receive your monthly invoice. Using enterprise-level security and modern communication channels, we provide frequent and regular updates on the matter status without cluttering your inbox.
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Empowered by Technology and ProcessIvory leverages the latest productivity tools and document automation technology to systematize routine tasks that many law firms today complete using costly resources paid for in large part by the client. Through the use of replicable transaction roadmaps and checklists, Ivory minimizes the potential for error and enables the attorney to focus on bespoke counseling incapable of automation.
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Flexible Fee StructuresOur highest priority is placed on delivering value to our clients, not on keeping the clock running. We offer a variety of fee structures based on what’s right for your business.
Whether you have questions or you’re ready to get started, our legal team is ready to help. Complete our form below or call us at (518) 348-8820.