What are you getting out of your law firm? In the General Counsel and Corporation Transaction spaces, law firms are often filling in the legal blank for organizations that need occasional services and moving on to the next. We know because our team has experience serving as in-house legal counsel and working with a variety of law firms prior to the formation of Ivory Law Group.
We want to flip this thinking on its head, though. Why wouldn’t you expect more out of your legal team considering how often you need them and how much you’re paying them? We consider ourselves to be more of a business partner than purely a legal services provider. How do we accomplish this? Through custom-tailored services that rely on integration with our clients’ business operations, flexible tools and transparency to get the job done.
How Do You Manage Workflow?
One of the biggest challenges our clients face is managing workflows, leaving inefficiencies and costly processes in place without alternatives. Ivory believes that organizations that are manually punching through tasks and failing to automate systems are falling behind.
We use a combination of three vital programs (Teamwork, Framework, and PowerBI) to systematize, automate, track, and communicate all necessary work produced on behalf of our clients. Whenever a member of the Ivory team is working on a task, it’s tracked live in our system and accessible to a client who wants to see real-time tracking and productivity. You see what you pay for without needing to jump through hoops or contact anyone to get answers.
Some still believe they aren’t a fit for this modern approach, but the reality is you just haven’t found the tool(s) that work for you yet. We lead by example and rely on high-level efficiency that allows us to seamlessly address client needs in a timely, affordable manner.
Transparency is the Expectation
People see the word “systematize” and think they’re just being punched into a system and given whatever comes out. That’s not what we’re about. You aren’t just a number on a line for us to push through a processor; you receive custom-tailored services that recognize your needs and goals above all else.
As noted above, clients are able to log in to their account with Ivory and view live tracking of tasks being worked on, completed, and advanced. Our custom approach to these systems affords us the opportunity to spend more time getting to know a client rather than pushing them onto the pile before moving on to the next.
Team members at Ivory talk to clients each and every day about how expectations are being met by using real-time data analysis. Because clients have unrivaled access and receive proactive data from our proven systems, we can’t afford dishonesty. Our clients are given every tool and opportunity to see right through it, keeping us honest and accountable each step of the way.You don’t just need a legal team. You need a business partner. That’s exactly what you get when you meet The Ivory Standard.